Claims

Simple cover,
even simpler claims

Your jewellery holds memories that matter—irreplaceable moments crafted in every piece. We’ve designed our claims process to be as seamless as your coverage, ensuring you’re supported with care and ease when you need it most. With over 50 years of expertise in Hong Kong, we bring trust and simplicity to every step

Effortless from start to finish

How it works

We understand the heartache of a lost or damaged keepsake. Our dedicated team is here to make it right—quickly, ompassionately, and without the fuss. Let us handle the details so you can reclaim your peace of mind

Step 1

Contact our team and tell us what happened.

Step 2

Gather essential information and documents.

Step 3

Sit back and relax, we’ll take care of the rest.

Contact us

Need help with a claim? Have questions?

+852 XXXX XXXX

Operating hours

Monday - Friday, 10am - 5pm